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Technical Gear Illustration

 Troubleshooting + Performance

If something on your website isn’t working properly, I offer fast, focused troubleshooting to identify and resolve the issue. From broken layouts to slow performance or non-functioning features, I help get your site back on track and running efficiently.

troubleshooting + Performance

Technical support for identifying website issues, improving performance, and resolving common website problems. Whether your site isn't working as expected or you need a second opinion, I'll help diagnose the issue and recommend the best path forward.

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Pricing

  • Basic Troubleshooting — $75 per issue

  • Performance Optimization — $150

  • Techinical Website Audit — $250

Basic Troubleshooting 75$ per issue

Ideal for resolving a single website issue or identifying why something isn't working as expected.

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Includes

  • Diagnosis of one website issue

  • Guided or independent troubleshooting

  • Minor fixes when applicable

  • Explanation of the issue

  • Recommended next steps

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Platform Support

Wix Websites

  • I access your Wix site and troubleshoot the issue directly.

Non-Wix Websites

  • I diagnose the issue and provide step-by-step guidance for you to implement.

Performance Optimization $150 flat rate

Improve your website's speed, responsiveness, and overall performance.

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Includes

  • Website performance review

  • Identification of speed issues

  • Performance recommendations

  • Optimization of applicable settings

  • Summary of improvements made

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Does Not Include

  • Complete website redesign

  • Custom development

  • Third-party hosting/server management

Technical Website Audit $250 flat rate

Designed for websites experiencing complex or recurring issues that require a more detailed technical investigation.

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Includes

  • Comprehensive website audit

  • Technical and structural review

  • Identification of underlying issues

  • User experience observations

  • Performance assessment

  • Detailed recommendations and action plan

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Does Not Include

  • Implementation of all recommended fixes

  • Website redesign

  • Ongoing maintenance

  • Custom development

Please Note: All troubleshooting and optimization services are billed at a flat rate and require a 50% non-refundable deposit before work begins, with the remaining balance due upon completion. The Technical website audit includes a comprehensive website audit and a detailed report with recommended solutions. Any implementation beyond the audit, including website redesigns, structural changes, or additional functionality, is not included and will be quoted separately.

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